Shipping Policy

Thank you for visiting Genius Academy Mahendergarh. We are committed to delivering your purchases quickly and efficiently. Please read our shipping policy to understand how we handle shipping for our academy and book-selling services.

1. Shipping Destinations

We currently ship to addresses within [Insert Country Name]. We do not offer international shipping at this time.

2. Shipping Rates and Delivery Times

Domestic Shipping

Standard Shipping: [Insert Shipping Rate], 5-7 business days
Express Shipping: [Insert Shipping Rate], 2-3 business days

Free Shipping

We offer free standard shipping on orders over 200. This offer is valid only for orders shipped within Haryana.

3. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there will be a significant delay in your order.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.

5. Shipping Carriers

We use the following carriers to deliver our orders:

Delhivery
Ecom
Indian Post

6. Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Damaged or Lost Packages

Damaged Packages

If your package arrives damaged, please contact us immediately at geniusamitpps@gmail.com or 9416499025. Provide your order number and a photo of the damaged package. We will work with the carrier to resolve the issue and arrange for a replacement or refund.

Lost Packages

If your package is lost in transit, please contact us at geniusamitpps@gmail.com or9416499025. We will initiate an investigation with the carrier. If the package is confirmed lost, we will send you a replacement or issue a refund.

8. International Shipping

Currently, we do not offer international shipping. We only ship within [Insert Country Name].

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Genius Academy Mahendergarh
Email: geniusamitpps@gmail.com
Phone: 9416499025
Address: Near Govt PG College , Mahendergarh