Genius Academy Mahendergarh

Return & Refund Policy

Thank you for shopping at Genius Academy Mahendergarh. We aim to provide quality products and services to our customers. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns

Eligibility for Returns

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team at [Insert Contact Email] or [Insert Contact Number] to request a return authorization.
  2. Once your return is authorized, send the item to the following address: Genius Academy Mahendergarh
    [Insert Return Address]

Non-Returnable Items

Certain items are non-returnable, including:

  • Digital products (e.g., eBooks, online courses)
  • Gift cards
  • Clearance or sale items
  • Items purchased with a non-refundable discount code

2. Refunds

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Refund Timeline

  • Credit/Debit Cards: 5-10 business days
  • Bank Transfers: 5-10 business days
  • Other Payment Methods: Varies depending on the provider

Partial Refunds

In some cases, only partial refunds are granted (if applicable):

  • Books with obvious signs of use
  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Contact Email] or [Insert Contact Number] to request an exchange authorization.

4. Shipping Costs

Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refund Shipping Costs

If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Cancellations

Order Cancellations

You can cancel your order within 24 hours of placing it by contacting our customer support team at [Insert Contact Email] or [Insert Contact Number]. If your order has already been shipped, you will need to follow our return process.

6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Genius Academy Mahendergarh
Email: geniusamitpps@gmail.com
Phone: 9416499025
Address: Near Govt PG College, Mahendergarh

By purchasing from our website, you agree to this Return and Refund Policy. Thank you for choosing Genius Academy Mahendergarh.