Payment Policy
Welcome to Genius Academy Mahendergarh. This Payment Policy outlines the terms and conditions regarding payments made on our website for academy courses and book purchases. Please read this policy carefully before making a purchase.
1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Net Banking
- UPI (Unified Payments Interface)
- Digital Wallets (e.g., Paytm, Google Pay)
- Cash on Delivery (for select regions)
2. Payment Process
Online Payments
When you place an order on our website, you will be prompted to select a payment method and enter your payment details. All online transactions are processed securely through our payment gateway provider.
Cash on Delivery
Cash on Delivery (COD) is available for select regions. If you choose COD, please ensure you have the exact amount ready at the time of delivery. Our delivery personnel may not carry change.
3. Payment Security
We are committed to ensuring the security of your payment information. Our website uses SSL (Secure Sockets Layer) encryption to protect your data during transmission. Additionally, our payment gateway provider complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements to ensure secure handling of your payment information.
4. Payment Confirmation
After your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If you do not receive this email within a few minutes of making a payment, please check your spam/junk folder or contact our customer support team.
5. Billing Information
Please ensure that your billing information is accurate and up-to-date. Incorrect or incomplete billing information may result in delays or cancellation of your order.
6. Payment Issues
Failed Transactions
If your transaction fails, please check the following:
- Ensure that your payment details are correct
- Check if your card/bank account has sufficient funds
- Contact your bank to ensure there are no restrictions on your card/account
If the issue persists, please contact our customer support team for assistance.
Duplicate Payments
In the event of a duplicate payment, please contact our customer support team with proof of the duplicate charge. We will investigate and process a refund if applicable.
7. Refunds
Refunds are processed in accordance with our Return and Refund Policy. Once a refund is initiated, the amount will be credited back to the original payment method. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
8. Currency
All transactions on our website are processed in Indian Rupees. If you are making a payment using a foreign currency, your bank may charge additional fees for currency conversion.
9. Taxes
All prices on our website include applicable taxes. Any additional charges, such as customs duties or import taxes, are the responsibility of the customer.
10. Contact Us
If you have any questions about our Payment Policy, please contact us at:
Genius Academy Mahendergarh
Email: geniusamitpps@gmail.com
Phone: 9416499025
Address: Near Govt PG College , Mahendergarh
By making a payment on our website, you agree to this Payment Policy. Thank you for choosing Genius Academy Mahendergarh.